Privacy Policy

At Mashra, owned by EY Enterprise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website.

Information We Collect
We may collect details such as your name, email, phone number, billing and shipping address, and payment information when you place an order or contact us. We also collect data automatically through cookies and analytics tools to enhance your shopping experience and improve our services.

How We Use Your Information
Your information is used to process and fulfil orders, respond to your queries, personalize your experience, and improve our website and services. We may also use your information for fraud prevention, marketing (with your consent), and performance analysis.

Sharing of Information
We do not sell or rent your information to third parties. We only share necessary information with trusted service providers, such as payment gateways and shipping partners, who help us run our business. In rare cases, we may disclose your information if required by law.

Data Storage and Security
Your information is stored securely, and we implement strong measures to protect it from unauthorized access or misuse. However, no system is entirely risk-free, and we cannot guarantee absolute protection against unforeseen vulnerabilities or breaches.

Account and Password Security
If you create an account with us, you are responsible for maintaining the confidentiality of your login details. Mashra cannot be held responsible for any loss or damage arising from failure to keep this information secure.

Consent
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. You may withdraw consent for marketing at any time by unsubscribing or contacting us.

Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page, and continued use of our website indicates acceptance of these changes.

Intellectual Property
All trademarks, designs, and content on the Mashra website are the property of Mashra and EY Enterprise. They may be accessed for personal and non-commercial use only. Any reproduction, modification, or commercial use without permission is prohibited.

Contact Us
For any questions about this Privacy Policy or how we use your information, please reach out to us at:
Email: contact@shopmashra.com
Address: 68-C , 21st commercial street . DHA Phase 2 Extension